YOUR PRIVACY MATTERS

Privacy Policy

How Not Your Bali collects, uses and protects your personal information when you visit our website or book a private Bali tour with us.

✓ Last updated: October 9, 2026

Privacy at a Glance

🔒 We never sell your personal data

💬 Bookings via WhatsApp & our website form

🤝 Shared only with local tour partners

💵 Cash payment, no card details stored

Questions about your data? Message us on WhatsApp anytime.

NOT YOUR BALI PRIVACY POLICY

How We Handle Your Information

Not Your Bali is a small, locally owned private tour and driver service based in Bali, Indonesia. This page explains what we collect, why, and the choices you have.

In line with Indonesian law. We handle your information in line with Indonesia’s Personal Data Protection Law (Law No. 27 of 2022). “We”, “us” and “our” refer to Not Your Bali and notyourbali.com.

1Information we collect

Information you give us through our booking form, contact form, WhatsApp or email:

Your name, email address and WhatsApp number
Tour details: preferred tour or activity, tour date, number of guests and pickup time
Your hotel or villa name for pickup and drop-off
How you found us, and any special requests you choose to share

Information collected automatically when you browse our website:

Basic technical data such as browser, device, approximate location (city/country), pages visited and time on site
Cookies and similar technologies used by our website tools (see section 5)

2How we use your information

To reply to your questions and confirm, plan and run your tour
To arrange hotel pickup and drop-off and contact you on your tour day
To pass necessary booking details to our local partners (see section 3)
To understand how visitors use our website so we can improve it
To measure the results of our online advertising

We do not sell your personal information, and we do not use it for anything unrelated to your trip with us.

3Sharing with local partners

Some of our experiences are run together with trusted local partners, such as fast boat and tour operators for Nusa Penida, local drivers, and activity providers (for example water sports, rafting or ATV). When needed for your booking, we share only what is required to run your tour, such as your name, number of guests, tour date and pickup location. We do not share your information with anyone else unless required by Indonesian law.

4Payments

Tour payments are currently made in cash on the day of the tour. We do not collect or store credit card or bank card details through this website.

5Cookies & third-party services

Our website uses a few trusted third-party services, which may set cookies or collect technical data:

Google Analytics – to understand website traffic in anonymous, statistical form
Google Ads – to measure whether our ads lead to enquiries
Google Fonts & Google Reviews – to display text styles and our customer reviews
WhatsApp (Meta) – when you tap a WhatsApp button, your chat is handled under WhatsApp’s own privacy policy
Website caching – to make pages load faster

You can block or delete cookies in your browser settings at any time. You can also opt out of Google Analytics with Google’s official browser add-on.

6How long we keep it

We keep your booking details only for as long as needed to arrange your tour, follow up afterwards, and keep basic business records. After that, we delete them.

7How we protect it

Our website uses a secure HTTPS connection, and access to your booking details is limited to the people who need them to arrange your tour. No online method is 100% secure, but we take reasonable steps to keep your information safe.

8Your rights

You can ask us at any time to:

See the personal information we hold about you
Correct information that is wrong or out of date
Delete your information
Stop contacting you

Just message us using the contact details below and we will reply as soon as possible.

9Children

Our website is intended for adults planning a trip. Bookings should be made by a parent, guardian or adult travel companion. We do not knowingly collect personal information from children.

10Links to other websites

Our website links to other sites such as WhatsApp, Instagram, Facebook, TikTok and Google Reviews. We are not responsible for their privacy practices, so please read their privacy policies too.

11Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date.

QUESTIONS ABOUT YOUR DATA?

We Are Happy to Help

Want to see, correct or delete your personal information? Message Not Your Bali on WhatsApp or email hello@notyourbali.com and we will reply as soon as possible.

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